Audiowave from Tecnobytes shipment problem

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By jltursan

Prophet (2619)

jltursan's picture

07-11-2021, 11:19

Tecnobytes urgently needs an european dealer, I think it would be really a boost to their bussines

By gdx

Enlighted (5372)

gdx's picture

07-11-2021, 12:15

I talked about it before in the forum, it is quite uncertain to buy something in Brazil, and even sell.

By Grauw

Ascended (10565)

Grauw's picture

07-11-2021, 12:18

It's weird, I am well aware that ordering from them means you have to wait a while before you get your hands on it. But I don't think there were these issues with returns before... Maybe there are new customs laws, or covid related logistic issues in play?

By sdsnatcher73

Prophet (3032)

sdsnatcher73's picture

07-11-2021, 13:50

For us as endusers it’s unclear what caused this. It also seems a bit random (but that is part of the customs process). I fully believe in Technobytes and they are working with customs to prevent further returns. Surely something changed because I also have not seen this before (I had 2 packages returned sometime in Japan because some computer was marked as PC, I changed it to game player and it passed just fine Wink.

By syn

Prophet (2096)

syn's picture

07-11-2021, 14:01

for me when i opened the track and trace I needed to specify the total cost price of the content, The message was that I needed to do that within x days or else it would be send back. It was lucky i checked it in time.

By SjaaQ

Champion (266)

SjaaQ's picture

07-11-2021, 19:34

Where did you check the track & trace? Maybe it is the same for me but I check using 17track.

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